Hi friend, i can understand your mood and situation now. but in July before you order and make the payment, i have told you that your goods will be shipped by train to Europe, and the transport company will do the customs clearance by themselves and pay all costs and duties by themselves. then after they pick up the goods, they will deliver goods to you. you don't need to do anything and don't need to pay any charges, just wait to receive the goods at your address. and i told you, the transport company will not give you any documents. anyway you will receive your goods. now you have already received goods. regarding the problem you meet now, i am trying to ask the transport company to give any documents if they can, but until now our China transport agent has not get any reply from Europe. I am really sorry to hear the problems you meet. i would like to support you at my best if i can.